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Scenario: kitchen cancel → wallet credit

OwnerP1

KDS cancels a paid/guest order line and guest receives store credit.

Goal Train kitchen and guest-facing staff on cancel credits.

Who Kitchen + owner verifying guest account.

Steps

  1. Place a guest order that creates a trackable account/wallet context.
  2. Cancel a line (or order) on KDS.
  3. Open guest account / wallet and confirm credit.
  4. Explain to the guest how to redeem on a later visit.

Expected result Credits are visible and redeemable — not mystery money.

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