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Help · Troubleshooting

Troubleshooting: table will not close

FloorP1

Unpaid bills or open bill requests block clear — settle first.

Goal Free the table for the next party.

Who Cashier / waiter.

Steps

  1. Check POS for unpaid balance on the table.
  2. Clear or complete any bill request state.
  3. Confirm kitchen has no blocking unfinished policy for your site.
  4. Settle, then clear table again.

Expected result Table returns to free / available.

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Troubleshooting: table will not close — Digitable Help · Digitable